Quality Standards
Vombati maintains consistent quality, design, and operational standards across the entire network while respecting local character and context.
Design Standards
- •Color palette & material specifications
- •Room layouts & ergonomic requirements
- •Bathroom fixtures & cleanliness standards
- •Signage system & wayfinding
- •Common area ambiance & layout
- •Accessibility compliance (ADA/WCAG)
Operational Standards
- •Daily cleaning & maintenance protocols
- •Guest check-in/check-out procedures
- •Security & key management systems
- •Staff uniforms & grooming standards
- •Guest communication templates
- •Emergency procedures & incident reporting
Brand Standards
- •Logo usage & brand guidelines
- •Photography & content library
- •Website template & booking integration
- •Email templates & marketing copy
- •Social media voice & posting schedule
- •Review & reputation management
Tech & Systems
- •Unified booking platform integration
- •Guest management system (PMS)
- •WiFi performance & cybersecurity
- •Payment processing & PCI compliance
- •Analytics & reporting dashboard
- •Smart lock & access systems
Quality Audits
All Vombati properties undergo quarterly audits covering design, cleanliness, guest satisfaction, and operational compliance. We're committed to continuous improvement across the network.
Q1 & Q3
Scheduled audits by Vombati team
Q2 & Q4
Guest feedback & satisfaction surveys
Ongoing
Review monitoring & trend analysis